Description:
This white paper provides a step-by-step approach to implementing a CMDB based on HP’s extensive customer experience. Rather than boiling the ocean, this approach starts with the business goal in mind. This step-by-step approach succeeds where all-encompassing efforts have failed after numerous years and high-levels of investment.
Posted on: June 2008
Published on: June 2008
Source: Hewlett-Packard Company
Format: Adobe Acrobat (.pdf)
Length: 12 page(s)
Language: English
Price: FREE
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Description:
How companies negotiate, create and manage their service-level agreements (SLAs) is undergoing rapid changes. No longer does content to measure IT performance simply note such factors such as whether a site is up or down; they now monitor key business processes throughout the enterprise that have a real impact on revenues and profits. These leaders view SLAs and service-level management as a critical step leading toward true alignment among IT groups, external service providers and business management. Topics of this white paper include: why internal and third-party SLAs are here to stay, business benefits of well defined SLAs, how SLAs are changing as IT moves toward service-enabled environments, managing applications with SLAs and the need for transparent and objective reports.
Posted on:24 Apr 2008
Published on: 01 Apr 2008
Source: Gomez
Format: Adobe Acrobat (.pdf)
Length: 8 page(s)
Language: English
Price: FREE
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Description:
Customer demand for the superior web experiences that Web 2.0 can provide is driving web companies to design complex new end-user facing web applications. But building these applications often requires moving functionality from the well-understood server environment to inside the user’s browser itself, leaving some to believe that they have lost control. But companies cannot continue to develop applications behind the firewall, test with conventional tools, and launch into production with minimal regard for the actual customer experience on the desktop. The world has changed and the applications that IT develops and delivers are not the same as what end-users see on their desktops. This white paper details a new platform solution that provides the industry’s first end-to-end solution for Web application experience management throughout the application lifecycle.
Posted on:23 Apr 2008
Published on: 10 Jan 2007
Source: Gomez
Format: Adobe Acrobat (.pdf)
Length: 10 page(s)
Language: English
Price: FREE
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Description:
Managing risk and uncertainty is what load testing is all about. Changes made to production website systems are responsible for more than 80 percent of downtime and performance problems. Yet change is constant when you operate a web site. In too many cases - because of the cost, complexity and rigidity of many load testing tools - developers make a major change, then simply watch and wait without directly measuring the effect of load in a production setting. The first customers who come to the website are the guinea pigs. If everything works, great, the e-commerce team can go on with their lives. If response time suffers and transactions hang, well, those customers are sacrificed for the greater good. Discover the new approach offered by the Gomez RealityLoad XF offers the power, flexibility and value to finally remove this wait-and-see approach.
Posted on:23 Apr 2008
Published on: 01 Aug 2007
Source: Gomez
Format: Adobe Acrobat (.pdf)
Length: 5 page(s)
Language: English
Price: FREE
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